We moved the management of our four rental properties over to JMB less than a year ago and we have been absolutely thrilled with their service and responsiveness. We had plenty of problems with our previous management and the transfer wasn't easy for JMB (because of the previous manager) but Jeanette worked through the obstacles and was totally on top of things from the start.
Living overseas, what we appreciate most is Jeanette's responsiveness to our questions and the proactive way she manages the properties when leases are coming up for renewal or if there is a problem. I know she's "got our back" and that things will be done well and in a timely manner. Moreover, I appreciate having a single point of contact for everything related to the house. Jeanette may get other people involved in various activities or to handle things, but I know I can ask her anything and she'll be able to provide the answer.
We couldn't be happier - in fact, we just wish we had made the decision to switch to JMB sooner!
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